Privacy policy

Status: 30.10.2019

This data protection declaration informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offer and the websites, functions and content associated with it, as well as external online presences, such as our social media profiles. (hereinafter collectively referred to as “online offer”). With regard to the terms used, such as “personal data” or their “processing”, we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Responsible:
Visual Facilitators GmbH
Colonnaden 9, D – 20354 Hamburg
Handelsregister/Nr.: HRB 146890, COO: Mathias Weitbrecht
Telefonnumber: +49-40-63607889, e-mail: info@visualfacilitators.com

1. General

1.1 What are personal data
Personal data is information that discloses or can disclose the identity of the user. We adhere to the principle of data avoidance. As far as possible, we refrain from collecting personal data.

1.2 Handling personal data

Personal data is used exclusively for the purpose of establishing the contract, defining its content, implementing or processing the contractual relationship (Art. 6 I S. 1 b DSGVO).

In addition, personal data will only be processed if we have received your consent to do so (Art. 6 I p. 1 a DSGVO) or if the processing of the data is necessary for our legitimate interests and if the assessment shows that there are no overriding interests, fundamental rights or freedoms on your part (Art. 6 I p. 1 f DSGVO).

We may use order processors to process your personal data, but will not pass on the personal data to third parties beyond this as a matter of principle.

Only for the fulfillment of the contract, the data will be passed on to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. For the processing of payments, the payment data required for this will be passed on to the credit institution commissioned with the payment and, if applicable, to the commissioned and selected payment service provider.

The processing of your personal data takes place exclusively within the EU, unless otherwise stated below.

1.3 User data
When visiting the website, general technical information is collected. This is the IP address used, time, duration of the visit, browser type and, if applicable, the page of origin. This usage data is registered in a log file for technical reasons and can be used and stored for the purpose of statistical evaluation of this website. A linkage of these usage data with your further personal data does not take place.

1.4 Duration of storage
We store your personal data after the termination of the purpose for which the data was collected only as long as this is required by law (especially tax law).

2. Your rights

2.1 Information
You can request information from us as to whether we process personal data about you and, if this is the case, you have a right to information about this personal data and to the further information specified in Art. 15 DSGVO.

2.2 Right to rectification
You have the right to have inaccurate personal data concerning you corrected and may request that incomplete personal data be completed in accordance with Article 16 of the GDPR.

2.3 Right to deletion

You have the right to demand that we delete the personal data concerning you without delay. We are obliged to delete them immediately, in particular if one of the following reasons applies:

Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
You revoke your consent on which the processing of your data was based and there is no other legal basis for the processing.
Your data has been processed unlawfully.

The right to erasure does not exist insofar as your personal data is necessary for the assertion, exercise or defense of our legal claims.

2.4 Right to restriction of processing

You have the right to demand that we restrict the processing of your personal data if

you dispute the accuracy of the data and we therefore verify the accuracy, the processing is unlawful and you object to the erasure and instead request the restriction of use we no longer need the data, but you need it for the assertion, exercise or defense of legal claims, you have objected to the processing of your data and it is not yet clear whether our legitimate reasons override your reasons.

2.5 Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us with the help of automated processes.

2.6 Right of revocation
If the processing of your personal data is based on consent, you have the right to revoke this consent at any time.

2.7 General and right of appeal
The exercise of your above rights is free of charge for you. In the event of complaints, you have the right to directly contact the supervisory authority responsible for us, the state data protection commissioner.

3. Data security

3.1 Data security
All data on our website is secured by technical and organizational measures against loss, destruction, access, modification and distribution.

3.2 Sessions and Cookies

To operate the website, we use cookies or server-side sessions in which data can be stored. We ensure that no personal data is taken from sessions or through cookies without your express consent and that cookies are only used if this is technically necessary for the website and thus the balancing of interests shows that there are no overriding interests on your part (Art. 6 I p. 1 f DSGVO) or there is express consent on your part.
We use cookies after your explicit consent to personalize content and ads, to offer social media features and to analyze the access to our website. We may share information about your use of our website with our social media, advertising and analytics partners with your consent. Our partners may be able to merge this information with other data that the partners already have about you.

Below you will find the domain, name and cookie duration:
Site cookies

Domain — Name — Runtime
visualfacilitators.com — PHPSESSID — Until end of session

4. Newsletter

If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. Unsubscribing from the newsletter is possible at any time and can be done either by sending us a message via the contact options provided in the imprint or via the link provided for this purpose in the newsletter.

5. Presence on social media platforms

We use the following social media platforms for company presentation and communication (explicit reference is made to the privacy statements and opt-out options linked below).

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
Privacy policy: https://www.facebook.com/about/privacy/
Opt-Out: https://www.facebook.com/settings?tab=ads alternatively http://www.youronlinechoices.com

Twitter (Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA).
Privacy policy: https://twitter.com/de/privacy
Opt-Out: https://twitter.com/personalization,

Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA).
Privacy Policy and Opt-Out: http://instagram.com/about/legal/privacy/.

Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA).
Privacy policy and opt-out: https://about.pinterest.com/de/privacy-policy.

LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland).
Privacy policy https://www.linkedin.com/legal/privacy-policy
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany).
Privacy policy and opt-out: https://privacy.xing.com/de/datenschutzerklaerung.

YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Privacy policy: http://www.youtube.com/t/privacy/.

Vimeo (Vimeo, Inc. 555 West 18th Street, New York, New York 10011, USA).
Privacy Policy: https://vimeo.com/privacy

Flickr (SmugMug Inc., 67 E Evelyn Avenue, Suite 200, Mountain View, CA 94041, USA).
Privacy policy: www.flickr.com/help/privacy

These social media platforms may process personal data outside the EU, we refer in this respect to the above privacy statements of the social media platforms.
The respective social media platforms may create usage profiles from your usage behavior and the resulting interests and actions on your part and store cookies on your computer in which your usage behavior is stored. If you have an account on the respective social media platform and are logged in, your usage behavior may even be stored independently of the device. Your usage profile can be used, for example, to place advertisements that presumably correspond to your interests.

We process the personal data exclusively for communicating with you via the social media platform you have chosen and for optimizing our online presence and ensure that no interests on your part are affected here that outweigh this legitimate interest on our part (Art. 6 I p. 1 f DSGVO). Insofar as you have already given the respective operator of the social media platform effective consent to the corresponding data processing, the processing of your personal data will also be based on this consent (Art. 6 I S. 1 a DSGVO).

6. Social-Media-Links and Social-Sharing

We have our own social media pages with the third-party providers that can be reached via links from this website. By using the links, you can access the respective websites of the third-party providers (e.g. Facebook, Twitter, Google+) and also share our content. Here, no data transfer takes place by calling up our website. To avoid unnecessary data transfer, we recommend logging out of the respective third-party provider before using a corresponding link, so that usage profiles cannot be created by the third-party provider simply by using the link.

7. Third party services

7.1 Use of Vimeo
This website and the integrated offers contain so-called embeddings of videos on Vimeo. These enable the connection to Vimeo and the videos stored there. Vimeo is operated by Vimeo, Inc. 555 West 18th Street, New York, New York 10011. Here, no interests of the users are affected which outweigh this technical necessity of the integration of the videos (Art. 6 I S. 1 f DSGVO). For the purpose and scope of data collection and use by Vimeo, as well as your rights and settings options for protection as a customer of Vimeo, please refer to the privacy policy of Vimeo. These can be found at: https://vimeo.com/privacy

7.2 Google Web Fonts
We use so-called web fonts from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), in order to be able to display a uniform font on our website. These are automatically stored in your browser cache when you call up one of our pages in order to enable the desired display. If your browser does not support the web fonts used, a standard font of your computer may be used. Here, no interests of the users are affected which outweigh this technical necessity (Art. 6 I S. 1 f DSGVO). You can view Google’s privacy policy here: https://www.google.com/policies/privacy/ Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq.

7.3 ProvenExpert
Our website uses plugins from the provenexpert.com site operated by Expert Systems AG. The operator of the pages is Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin.
When you visit one of our pages equipped with a ProvenExpert plugin, a connection to the servers of Expert Systems AG is established. In the process, the ProvenExpert server is informed which of our pages you have visited.
The use of ProvenExpert is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
For more information on the handling of user data, please refer to the privacy policy of ProvenExpert AG at: https://www.provenexpert.com/de-de/datenschutzbestimmungen/.

7.4 Klick-Tipp
This website uses Klick-Tipp to send newsletters. The provider is KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd’s Bush Road, London W6 7NJ, United Kingdom.
Klick-Tipp is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of creating an offer, processing an order or receiving a newsletter is stored on Klick-Tipp’s servers.
When we send newsletters/offers using Klick-Tipp, we can determine whether these messages have been opened. Klick-Tipp also enables us to subdivide the newsletter recipients on the basis of various categories (so-called tagging). For example, recipients can be divided by gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer). In this way, newsletters/offers can be better adapted to the respective target groups. For more information, please visit: https://www.klick-tipp.com and https://www.klick-tipp.com/handbuch. If you do not want any analysis by Klick-Tipp, you must therefore unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. Furthermore, you can also unsubscribe from the newsletter directly on the website. The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of Klick-Tipp after you unsubscribe from the newsletter. Data that has been stored by us for other purposes (e.g. e-mail addresses for the member area) remains unaffected by this. For more details, please refer to the Klick-Tipp privacy policy at: https://www.klick-tipp.com/datenschutzerklaerung.

8. Contact

To contact us regarding data protection, please feel free to use the following contact options. Responsible person in the sense of the DSGVO:

Visual Facilitators GmbH
Colonnaden 9
20354 Hamburg
E-Mail: info@visualfacilitators.com
Telefon: +49 (0)40-63607889

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